Question 1

How quickly can you fix my sensor issues?

Accepted Answer

Our certified technicians can typically diagnose and repair garage door sensor issues within 30-60 minutes of arrival. We carry common replacement sensors and parts on our service vehicles, allowing us to complete most sensor repairs in a single visit. For standard appointments, we offer same-day service and can usually arrive within 30 minutes of your call. If your sensors are causing safety concerns (door won't close, reverses unexpectedly), we treat this as a priority and can often dispatch a technician immediately.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensor problems can stem from several causes: 1) Misalignment - sensors can be knocked out of position by objects, pets, or accidental contact; 2) Dirty lenses - dust, cobwebs, or debris blocking the infrared beam; 3) Wiring issues - damaged, frayed, or disconnected wires from the sensors to the opener; 4) Sun interference - direct sunlight can sometimes interfere with sensor operation; 5) Failed sensors - like any electronic component, sensors can wear out over 8-12 years; 6) Power issues - electrical surges or power outages can damage sensors. Our technicians will diagnose the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home. We offer several financing options to make it easier: 1) 0% APR financing for qualified buyers on purchases over $1,000; 2) Low monthly payment plans with terms from 12-60 months; 3) Quick approval process - most decisions within minutes; 4) No prepayment penalties. We also accept all major credit cards and offer military and senior discounts. During your free estimate, our technicians can provide detailed pricing and help you explore financing options that fit your budget. Contact us at (440) 389-3074 to learn more about current financing promotions.

Question 4

What types of garage doors do you install?

Accepted Answer

We install all types of residential and commercial garage doors including: fiberglass doors (our specialty), steel doors, aluminum doors, insulated doors for energy efficiency, wood and wood-look doors, carriage house styles, and custom designs. We work with all major brands and can help you choose the perfect door for your home's style and your budget.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard single garage door installation typically takes 3-4 hours, while a double door installation takes 4-5 hours. This includes removing your old door, installing the new door and hardware, setting up the opener, programming remotes, and thorough safety testing. Custom installations or complex situations may take longer. We'll provide a time estimate during your free consultation.

Question 6

Do you offer warranties on your work?

Accepted Answer

Absolutely! We stand behind our work with a comprehensive 1-Year Warranty on all labor and installation. Additionally, manufacturer warranties on parts and doors typically range from 1-lifetime depending on the product. If you experience any issues with our workmanship within the warranty period, we'll return to fix it at no charge.

Question 7

What should I do if my garage door won't open?

Accepted Answer

First, check if the opener is plugged in and the circuit breaker hasn't tripped. Try the wall button to see if it's a remote issue. Look for blinking lights on the opener - this often indicates a sensor problem. If the door moves partially, you may have a broken spring (you'll hear a loud bang when it breaks). For safety, don't attempt to force the door. Call us at (440) 389-3074 for emergency service - we're available 24/7 and can usually arrive within 30 minutes.

Question 8

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance to keep your garage door operating safely and extend its lifespan. Regular maintenance includes lubricating moving parts, checking spring tension, testing safety features, tightening hardware, and inspecting cables and rollers. This preventive care can save you money by catching small issues before they become expensive repairs.

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